What the research shows

In studied programs, virtual and in-person care had comparable outcomes.

Visit-format comparison

Similar weight loss at six months

At six months, weight loss was similar whether visits were in person, hybrid, or video-only. In this study, the video group also had a slightly higher percentage of patients reach clinically meaningful weight loss.1

Randomized medication trial

Comparable medication follow-up

Virtual visits produced results comparable to in-person visits for obesity medication management. Medication tolerance and adherence were similar in both groups.2

The bigger pictureThe visit format is only one part of good care.
  • A strong patient–physician relationship
  • Consistent follow-up
  • Complete, accurate information

You do not need to be an expert at technology, nutrition, or exercise to benefit from telehealth. What matters is being willing to communicate openly, attend follow-up, and ask for guidance before changing your treatment.

How care stays connected

Good telehealth care is continuous—not a one-time visit.

Your regular Olson Medical care cycle continues between visits. Changes in your broader medical care—and unexpected changes in life or treatment—create two additional paths back to Dr. Olson so the plan can be reviewed and adjusted when needed.

Olson Medical care

Your regular care cycle

Each follow-up begins the next supported phase of care.

  1. 01Connect & share

    Discuss what has changed, how treatment is going, and what matters now.

  2. 02Measure response

    Complete requested monitoring, laboratory work, or in-person checks.

  3. 03Follow the plan safely

    Make practical lifestyle adjustments and take medication as prescribed when it is part of the plan.

  4. 04Follow up & adjust

    Review response and safety, then decide together what comes next.

PCP + specialist loop

Changes in your broader medical care

New medication, surgery, or diagnosisTell Dr. Olson

Your weight-care plan can be reviewed and adjusted as needed.

Between-follow-up loop

When life or treatment changes

Illness, medication break, side effects, or concernMessage Dr. Olson

Troubleshoot together, adjust when appropriate, and return to the regular care cycle.

Both coordination loops return to Olson Medical care, keeping treatment informed by what is happening across your health and between scheduled follow-ups.

Telehealth may fit you well if you can

Participate, communicate, and stay connected to care.

  • Attend scheduled video visits
  • Use a secure patient portal
  • Share complete health information
  • Complete requested monitoring
  • Maintain local medical care
  • Seek prompt help when a concern cannot wait

Trust grows through complete information. If a symptom, medication change, eating pattern, or other health detail feels difficult to discuss, please say so. We can approach it thoughtfully. Safe care depends on having the information needed to make medical decisions together.

Focused care, connected care

Telehealth works best with a local health-care foundation.

Olson Medical is designed to function like a focused specialist practice. You should continue seeing your primary care clinician for routine preventive care, conditions outside weight management, and hands-on evaluation when needed.3

As your weight and health change, your blood pressure, blood sugar, and medication needs may change too. Staying connected with your primary care clinician helps your medical team adjust treatment safely.4

Learn how modest weight changes can affect blood pressure, glucose, lipids, liver health, and medication needs.

Olson Medical

Weight-treatment care

Treatment selection, medication monitoring, weight-related questions, planned follow-up, and nonurgent portal guidance.

PCP or specialist

Local and condition-specific care

Preventive care, routine physical examinations, non-weight conditions, and adjustment of medications managed by another clinician.

Urgent or emergency care

Immediate evaluation

New severe, rapidly worsening, or time-sensitive symptoms that cannot safely wait for a portal response.

Prepare your setting

Your physical location, privacy, and attention matter.

Medical care is generally considered to occur where the patient is physically located. At Olson Medical's anticipated Florida launch, you must be physically located in Florida for telehealth care.5 Tell the office before an appointment or clinical portal request if you are traveling, because crossing a state line may change where care can be provided.6

At the beginning of each visit, Dr. Olson will confirm your current location. This supports safe care and emergency planning.7

Patients preparing a private space, introducing a support person, testing technology, and silencing distractions before a telehealth visit
01

Confirm your location

Be ready to provide your current physical address at the beginning of the visit.

02

Choose privacy

Use a quiet, private place where you can speak openly and your clinician can see and hear you.

03

Park and focus

Do not attend while driving, shopping, working, or running errands. A vehicle must be safely parked.

04

Identify anyone present

Tell Dr. Olson who is with you and whether you authorize that person to participate.

These visit-preparation steps reflect federal telehealth guidance for patients and practices.8,9

Anyone who is not authorized—or whose presence prevents a private clinical conversation—may be asked to leave. If privacy cannot be assured, the appointment may be rescheduled to protect you.

When virtual care needs support

Some situations need added coordination, in-person care, or a different first step.

These circumstances do not automatically disqualify you from membership. They may mean medication should wait or your plan should change. In some cases, another clinician may need to be involved before or alongside Olson Medical.

Often manageable virtually

Stable medical needs, reliable communication, consistent follow-up, and questions that do not require a hands-on examination.

May need more evaluation or coordination

Examples include unexplained weight loss, upcoming surgery, active cancer treatment, pregnancy planning, or unstable medical conditions. Eating or mental-health concerns may also require added support.

Needs local or in-person care

A problem requiring physical examination, imaging, immediate laboratory testing, direct observation, or treatment that cannot be safely delivered through telehealth.

Eating disorders can occur at any body size.

Restriction, purging, recurrent binge eating, or intense fear surrounding food or weight should be shared without shame. Disclosure does not automatically exclude you from care. It helps determine whether weight-focused treatment is appropriate now and whether an eating-disorder-informed clinician should be involved.

These recommendations reflect research and clinical guidance about eating disorders across body sizes.10

Do not send an emergency through the portal

Call 911 or seek immediate local care.

Examples include:

  • Chest pain, stroke signs, or severe trouble breathing
  • Fainting, major bleeding, or a severe allergic reaction
  • Suicidal intent
  • Severe or persistent abdominal pain
  • Repeated vomiting with inability to keep down fluids
  • Any other rapidly worsening condition

This list is not exhaustive.

These instructions reflect established telehealth emergency-planning guidance.7

A final readiness check

Telehealth is more likely to work well when you can say “yes” to these.

You do not need to have every detail mastered on day one. These four areas show what helps a virtual relationship become safe, comfortable, and useful over time.

01

My visit space

  • I can join from a private, quiet location.
  • I will be safely parked and fully present.
02

My technology

  • I can use video and the secure portal.
  • I will ask for help if the technology is unfamiliar.
03

My partnership

  • I can share the information needed for safe care.
  • I will ask before changing treatment and keep follow-up plans.
04

My local safety net

  • I have—or will establish—local primary care.
  • I can obtain labs, in-person evaluation, or urgent care when needed.
Unsure? That is what the initial evaluation is for.

Dr. Olson will review your health, goals, treatment history, communication needs, and practical circumstances to determine whether Olson Medical can safely meet your needs—and what added support may strengthen your care.

Evidence and further reading

Sources behind this article

  1. Tchang BG, Morrison C, Kim JT, et al. Weight loss outcomes with telemedicine during COVID-19. Frontiers in Endocrinology. 2022;13:793290.
  2. Griebeler ML, Butsch WS, Rodriguez P, et al. The use of virtual visits for obesity pharmacotherapy in patients with overweight or obesity compared with in-person encounters. Obesity. 2022;30(11):2194–2203.
  3. Laddu D, Neeland IJ, Carnethon M, et al. Implementation of obesity science into clinical practice: a scientific statement from the American Heart Association. Circulation. 2024;150(1):e7–e19.
  4. Gilbert O, Gulati M, Gluckman TJ, et al. 2025 concise clinical guidance: an ACC expert consensus statement on medical weight management for optimization of cardiovascular health. Journal of the American College of Cardiology. 2025.
  5. Florida Statute §456.47: Use of telehealth to provide services.
  6. U.S. Department of Health and Human Services. Licensing across state lines.
  7. U.S. Department of Health and Human Services. Creating an emergency plan for telehealth.
  8. U.S. Department of Health and Human Services. What should I know before my telehealth visit?
  9. U.S. Department of Health and Human Services. Helping patients prepare for their telehealth appointment.
  10. Ralph AF, et al. Management of eating disorders for people with higher weight: clinical practice guideline. Journal of Eating Disorders. 2022.

This article provides general education and does not determine whether telehealth or a particular treatment is appropriate for one person. Eligibility requires an individualized evaluation. Olson Medical does not provide emergency services. Individual results may vary and are not guaranteed.